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AI Support Desk

Resolve 70–80% of support tickets automatically — 24/7, no agent required.

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This product is launching soon — join the waitlist to be notified first.

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The AI Support Desk is trained on your product documentation, FAQs, policies, and past ticket resolutions. It handles the majority of inbound support automatically — answering questions, processing common requests, and escalating only the tickets that genuinely require human judgment. For most businesses, this replaces $3,000–$8,000 per month in support headcount while delivering faster, more consistent responses around the clock.

What You Get

Everything included in every plan.

Trained on your documentation, FAQs, policies, and historical tickets
Resolves 70–80% of tickets automatically without human intervention
24/7 coverage — customers get instant responses at any hour
Smart escalation to human agents for complex or sensitive issues
Continuous learning from agent resolutions to improve over time
Full ticketing system with SLA tracking, CSAT scoring, and reporting

How It Works

1
Knowledge base ingestion
We import your documentation, FAQs, product guides, and past ticket history to train the AI.
2
Configure escalation rules
Define which ticket types, sentiments, or keywords should always go to a human agent.
3
Integrate your channels
Connect your email, chat widget, or ticketing system. The AI handles everything coming in.
4
Monitor and refine
Review AI resolutions, correct any mishandled tickets, and watch resolution rate improve over time.

See It In Action

Portal & application screenshots

app.blueprintautomations.com — Support Desk Dashboard
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Support Desk Dashboard
Open ticket queue, resolution rate, average response time, and CSAT scores.
Screenshot coming soon
app.blueprintautomations.com — AI Resolution View
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AI Resolution View
See how the AI interpreted and resolved each ticket, with confidence scores.
Screenshot coming soon
app.blueprintautomations.com — Escalation Queue
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Escalation Queue
Tickets the AI flagged for human review, with full context and suggested responses.
Screenshot coming soon
app.blueprintautomations.com — Knowledge Base Manager
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Knowledge Base Manager
Add, edit, and organize the articles and policies the AI uses to resolve tickets.
Screenshot coming soon

What Clients Say

★★★★★

"We were paying $7,200 a month for a support team. We now pay $1,197 for this and it resolves 78% of tickets automatically."

P
Priya N.
COO, Stackr Software
★★★★★

"Response time went from 6 hours average to 4 minutes. Our CSAT went from 3.2 to 4.7. I wish we'd done this sooner."

J
James W.
Head of CX, NovaBridge SaaS

Simple Pricing

⚡ Self-Serve includes 500 tickets/mo · Managed includes 2,000/mo. Usage-based pricing applies above limit.

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Coming Soon

Pricing will be available when this product launches. Join the waitlist and we'll notify you the moment it goes live.

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✦ Managed includes dedicated account manager, full setup, onboarding call, and priority support.

AI Support Desk is on its way.

We're putting the finishing touches on this product. Join the waitlist and be the first to know when it's ready.

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